Responsibilities
The landlord is expected to:
- Provide you with a home that is habitable and safe, wind and watertight.
- Give you a written/signed tenancy agreement (and up to date contact details).
- Set out the amount of rent (and any service charges).
- Respect your right to peace and quiet in the property.
- Maintain the property’s structure and exterior and ensure installations (e.g. water, sanitation, central heating, gas and electric) are working well.
- Address any antisocial behaviour by their tenants in and around the property.
- Make sure repairs are carried out within the timescales stated.
- Get tenants’ views about new rental charges or any other major changes to any part of our services (registered social landlords).
- Follow correct legal procedures if they want you to leave.
AS A TENANT, YOU ARE EXPECTED TO:
Look after the house
Try to get on with neighbours
Report any repairs
Maintain shared areas
Pay attention to any rules your landlord has
Look after the house
Try to get on with neighbours
Report any repairs
Maintain shared areas
Pay attention to any rules your landlord has
MAKE SURE YOU KNOW:
How and where to pay rent
How often rent needs to be paid
Why it is important that rent is collected
What will happen if you fall behind with your rent
How and where to pay rent
How often rent needs to be paid
Why it is important that rent is collected
What will happen if you fall behind with your rent
