As a tenant, you are expected to:
- Pay your rent in full and on time.
- Look after the house and any fixtures and fittings.
- Follow policies on smoking in the property, keeping pets etc.
- Ask the landlord’s permission if you want to make alterations to the property.
- Report any repairs needing done to the landlord.
- Be a good neighbour and do not disturb, annoy or harm other residents.
- Maintain any communal areas along with neighbours.
- Put out bins and recycling boxes for collection.
The landlord is expected to:
- Provide you with a home that is habitable and safe, wind and watertight.
- Give you a written/signed tenancy agreement (and up to date contact details).
- Set out the amount of rent (and any service charges).
- Respect your right to peace and quiet in the property.
- Maintain the property’s structure and exterior and ensure installations (e.g. water, sanitation, central heating, gas and electric) are working well.
- Address any antisocial behaviour by their tenants in and around the property.
- Make sure repairs are carried out within the timescales stated.
- Get tenants’ views about new rental charges or any other major changes to any part of our services (registered social landlords).
- Follow correct legal procedures if they want you to leave.
Tenancy agreement
This document sets out the responsibilities you have as a tenant as well as the services the landlord will provide.