Fife Council > Financial & Welfare Benefits > Money Advice
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Citizens Advice and Rights Fife
Local Authority Area Search: Fife Council
Provider/Agency: Citizens Advice and Rights Fife
Name of service/project: Citizens Advice and Rights Fife
Address: Various office locations - St Andrews, Cupar, Leven, Glenrothes, Kirkcaldy, Cowdenbeath, Dunfermline
Telephone: 03451400095 (General Advice) / 03451400094 (Debt Advice Line) / 03451400092 (Welfare Reform Advice Line)
Website: https://www.cabfife.org.uk/
Service Opening Hours: Online self-help advice service via website 24/7. Office hours differ by location
Services Provided
Services provided: Free confidential, independent and impartial advice; pre-arranged and drop-in appointments.
Accommodation provider: No
Information advice & advocacy: Information, Advice and Advocacy
Care & Support: Refer to other providers
Education, training & employment: Refer to other providers
Health & wellbeing: Refer to other providers
Practical assistance:Information & advice, Legal advice / advocacy services, Budgeting/financial management, assisting in appeals, form completion.
Other Information
Gender: All genders
Age Group: All Age Groups
Other Information: All CARF offices in Fife are for use by Fife residents only. Any resident of Fife is entitled to use any CARF office. MacMillan Service available for those affected by cancer: 03451400091. Text service for deaf community: 07872677904. British Sign Language interpretation available via online service
Provider/Agency: Citizens Advice and Rights Fife
Name of service/project: Citizens Advice and Rights Fife
Address: Various office locations - St Andrews, Cupar, Leven, Glenrothes, Kirkcaldy, Cowdenbeath, Dunfermline
Telephone: 03451400095 (General Advice) / 03451400094 (Debt Advice Line) / 03451400092 (Welfare Reform Advice Line)
Website: https://www.cabfife.org.uk/
Service Opening Hours: Online self-help advice service via website 24/7. Office hours differ by location
Services Provided
Services provided: Free confidential, independent and impartial advice; pre-arranged and drop-in appointments.
Accommodation provider: No
Information advice & advocacy: Information, Advice and Advocacy
Care & Support: Refer to other providers
Education, training & employment: Refer to other providers
Health & wellbeing: Refer to other providers
Practical assistance:Information & advice, Legal advice / advocacy services, Budgeting/financial management, assisting in appeals, form completion.
Other Information
Gender: All genders
Age Group: All Age Groups
Other Information: All CARF offices in Fife are for use by Fife residents only. Any resident of Fife is entitled to use any CARF office. MacMillan Service available for those affected by cancer: 03451400091. Text service for deaf community: 07872677904. British Sign Language interpretation available via online service
Cosy Kingdom
Local Authority Area Search: Fife
Provider/Agency: Cosy Kingdom
Name of service/project: Cosy Kingdom
Address: Greener Kirkcaldy, 8 East Fergus Place, Kirkcaldy
Postcode: KY1 1XT
Telephone: 01592 807930, or, text COSY and your name to 88440
Website: https://www.cosykingdom.org.uk/
Email Address: info@cosykingdom.org.uk
Service Opening Hours: Mon, Tues, Thur, Fri: 9:30am – 4:30pm. Wed 12:30pm – 4:30pm
Services Provided
Services provided: Cosy Kingdom is a free and impartial energy and debt advice service available to all tenants and homeowners across Fife. Our energy advisors can help you find practical and affordable ways to save energy, understand your gas and electricity bills and tariffs, switch supplier, advise on gas and electricity utility debt and help with Warm Home Discount. We can also provide free benefit checks and offer a free handy service for those eligible for free energy saving measures.
Accommodation provider: No
Information advice & advocacy: Yes
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: We’re a partnership between Greener Kirkcaldy, St Andrews Environmental Network and Citizens Advice & Rights Fife which has already helped over 5,000 householders reduce their energy use and stay cosy.
Provider/Agency: Cosy Kingdom
Name of service/project: Cosy Kingdom
Address: Greener Kirkcaldy, 8 East Fergus Place, Kirkcaldy
Postcode: KY1 1XT
Telephone: 01592 807930, or, text COSY and your name to 88440
Website: https://www.cosykingdom.org.uk/
Email Address: info@cosykingdom.org.uk
Service Opening Hours: Mon, Tues, Thur, Fri: 9:30am – 4:30pm. Wed 12:30pm – 4:30pm
Services Provided
Services provided: Cosy Kingdom is a free and impartial energy and debt advice service available to all tenants and homeowners across Fife. Our energy advisors can help you find practical and affordable ways to save energy, understand your gas and electricity bills and tariffs, switch supplier, advise on gas and electricity utility debt and help with Warm Home Discount. We can also provide free benefit checks and offer a free handy service for those eligible for free energy saving measures.
Accommodation provider: No
Information advice & advocacy: Yes
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: We’re a partnership between Greener Kirkcaldy, St Andrews Environmental Network and Citizens Advice & Rights Fife which has already helped over 5,000 householders reduce their energy use and stay cosy.
Dunfermline Advice Hub
Local Authority Area Search: Fife
Provider/Agency: Dunfermline Advice Hub
Name of service/project: Dunfermline Advice Hub
Address: 31 Chapel Street, Dunfermline, Fife
Postcode: KY12 7AW
Telephone: Call 01383 432483 or text 07496 283666
Website: https://dunfermlineadvicehub.org.uk/
Service Opening Hours: Mon, Tues & Thur 10am – 4pm, Wed 9:30am – 4pm, Fri 10am 5pm
Services Provided
Services provided: We work in partnership with different organisations, to deliver services for the Dunfermline Community. We can help you to access support for a variety of issues, such as food, benefits, savings, loans, legal, clothing, furniture, housing, debt, volunteering, heating, finding a job, substance misuse and recovery, and much more. Partners deliver drop-in advice sessions on specific subjects, giving you instant access to specialist help. We also provide public access to computers and phones.
Accommodation provider: No
Information advice & advocacy: Yes
Care & Support: Yes
Education, training & employment: Yes
Health & wellbeing: Yes
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: A calendar is available on our website that shows who’s delivering what services and when. The services we work with include, but aren’t limited to, The Well, Fife Migrants Forum, Fife Law Centre, ADAPT, Fife Gingerbread and Fife ETC. We also host a Community Job Club, and Digital Skills classes are available.
Provider/Agency: Dunfermline Advice Hub
Name of service/project: Dunfermline Advice Hub
Address: 31 Chapel Street, Dunfermline, Fife
Postcode: KY12 7AW
Telephone: Call 01383 432483 or text 07496 283666
Website: https://dunfermlineadvicehub.org.uk/
Service Opening Hours: Mon, Tues & Thur 10am – 4pm, Wed 9:30am – 4pm, Fri 10am 5pm
Services Provided
Services provided: We work in partnership with different organisations, to deliver services for the Dunfermline Community. We can help you to access support for a variety of issues, such as food, benefits, savings, loans, legal, clothing, furniture, housing, debt, volunteering, heating, finding a job, substance misuse and recovery, and much more. Partners deliver drop-in advice sessions on specific subjects, giving you instant access to specialist help. We also provide public access to computers and phones.
Accommodation provider: No
Information advice & advocacy: Yes
Care & Support: Yes
Education, training & employment: Yes
Health & wellbeing: Yes
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: A calendar is available on our website that shows who’s delivering what services and when. The services we work with include, but aren’t limited to, The Well, Fife Migrants Forum, Fife Law Centre, ADAPT, Fife Gingerbread and Fife ETC. We also host a Community Job Club, and Digital Skills classes are available.
Foodbanks
Local Authority Area Search: Fife
Provider/Agency: Foodbanks
Name of service/project: Foodbanks
Address: Various locations throughout Fife - see website for more details
Website: https://www.fife.gov.uk/kb/docs/articles/benefits-and-money-advice/food-banks
Main Contact: See website
Email Address: See website
Service Opening Hours: Differs by location - see website
Services Provided
Services provided: Foodbanks can provide short term access to emergency food and support for people experiencing a crisis. Foodbanks are non-profit organisations that receive publicly donated food which is then sorted by volunteers and distributed as food parcels.
Accommodation provider: No
Other Information
Gender: All
Age Group: All Age Groups
Other Information: Most foodbanks work with agencies such as Scottish Welfare Fund, Citizens Advice & Rights Fife, NHS staff, local Housing Officers, and some local charities - these organisations can provide foodbank vouchers to their customers when in need. See website for further information on your local foodbank
Provider/Agency: Foodbanks
Name of service/project: Foodbanks
Address: Various locations throughout Fife - see website for more details
Website: https://www.fife.gov.uk/kb/docs/articles/benefits-and-money-advice/food-banks
Main Contact: See website
Email Address: See website
Service Opening Hours: Differs by location - see website
Services Provided
Services provided: Foodbanks can provide short term access to emergency food and support for people experiencing a crisis. Foodbanks are non-profit organisations that receive publicly donated food which is then sorted by volunteers and distributed as food parcels.
Accommodation provider: No
Other Information
Gender: All
Age Group: All Age Groups
Other Information: Most foodbanks work with agencies such as Scottish Welfare Fund, Citizens Advice & Rights Fife, NHS staff, local Housing Officers, and some local charities - these organisations can provide foodbank vouchers to their customers when in need. See website for further information on your local foodbank
National Debt Helpline
Local Authority Area Search: National
Provider/Agency: National Debt Helpline
Name of service/project: National Debt Helpline
Address: Telephone / online services
Telephone: 0808 8084000
Website: https://www.nationaldebtline.org/S/Pages/default.aspx
Service Opening Hours: Mon–Fri: 9am – 8pm, Sat: 9:30am - 1pm. Free online debt advice tool available 24/7
Services Provided
Services provided: Helpline, information & advice, budgeting/financial management
Accommodation provider: No
Other Information
Gender: All
Age Group: 16+
Other Information: We are an independent charity, dedicated to providing free debt advice by phone and online to people across the UK. We are an advice charity run by the Money Advice Trust. We are a free and confidential debt advice service.
Provider/Agency: National Debt Helpline
Name of service/project: National Debt Helpline
Address: Telephone / online services
Telephone: 0808 8084000
Website: https://www.nationaldebtline.org/S/Pages/default.aspx
Service Opening Hours: Mon–Fri: 9am – 8pm, Sat: 9:30am - 1pm. Free online debt advice tool available 24/7
Services Provided
Services provided: Helpline, information & advice, budgeting/financial management
Accommodation provider: No
Other Information
Gender: All
Age Group: 16+
Other Information: We are an independent charity, dedicated to providing free debt advice by phone and online to people across the UK. We are an advice charity run by the Money Advice Trust. We are a free and confidential debt advice service.
Scottish Welfare Fund
Local Authority Area Search: Fife
Provider/Agency: Scottish Welfare Fund
Name of service/project: Scottish Welfare Fund
Telephone: 0300 555 0265
Website: https://www.fife.gov.uk/kb/docs/articles/benefits-and-money-advice/crisis-and-community-care-grants
Service Opening Hours: Mon - Fri 8am - 6pm
Services Provided
Services provided: The Scottish Welfare Fund provides a safety net for vulnerable people on low incomes by providing Community Care Grants and Crisis Grants. The grants are designed to help people who are on a low income, so you can apply even if you don’t claim benefits.
Accommodation provider: No
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: Community Care Grants are in place to help vulnerable people set up home, or continue to live independently within their community. There must be a severe and immediate need and you would face significant adverse consequences if you were not awarded a grant.Crisis Grants are in place to help you cope with the unexpected expenses and disasters that life throws at us when we least expect it.
Provider/Agency: Scottish Welfare Fund
Name of service/project: Scottish Welfare Fund
Telephone: 0300 555 0265
Website: https://www.fife.gov.uk/kb/docs/articles/benefits-and-money-advice/crisis-and-community-care-grants
Service Opening Hours: Mon - Fri 8am - 6pm
Services Provided
Services provided: The Scottish Welfare Fund provides a safety net for vulnerable people on low incomes by providing Community Care Grants and Crisis Grants. The grants are designed to help people who are on a low income, so you can apply even if you don’t claim benefits.
Accommodation provider: No
Practical assistance:Yes
Other Information
Gender: All
Age Group: 16+
Other Information: Community Care Grants are in place to help vulnerable people set up home, or continue to live independently within their community. There must be a severe and immediate need and you would face significant adverse consequences if you were not awarded a grant.Crisis Grants are in place to help you cope with the unexpected expenses and disasters that life throws at us when we least expect it.
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