Independent Living 1 2 3 4
Define Issue
Diagnostic
Action
Is a history of action against the household evident?
Are you currently/or have you been receiving support to deal with this issue?
Immediate referal to limited housing options (legal advocacy service) search list
Would you like (further) advice or support with this issue?
Establish & Note:
  • Support/agency
  • Caseworker
  • Ask for consent to contact
Detail the range of information and advice materials or agencies providing assistance relating to property issues.
Click here for more information
Do you understand your responsibilities as a tenant/owner with regard to these issues?
Do you feel in need of support to cope with these issues?
Inform that formal action could be taken against the individual if the matter is not resolved
If a clear history of action is evident, the person may be at significant risk of losing their home even if the current arrear/issue is minor. Immediate referral to Housing Advice Worker is likely to be necessary.
Yes
Yes
Yes
Yes
No
No
No
No