Independent Living
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Health Factors
- Mobility problems: coping with stairs etc
- Unmet need for aids/adaptations to property
- Difficulty coping with household tasks, as a result of age/infirmary
- Difficulty coping with household tasks as a result of mental health
- Difficulty coping with household tasks as a result of addiction
Health Factors
- Mobility problems: coping with stairs etc
- Unmet need for aids/adaptations to property
- Difficulty coping with household tasks, as a result of age/infirmary
Physical Property Factors
- Poor property condition
- Poor state of repair
- Lack of essential household items
- Sound proofing issues
Establish other reason
Multiple factors are making
it difficult to manage
my tenancy and to
remain at home
Establish & note if any of the above issues have created any problems within any of the following:
- Feeling unsafe/intimidated/at risk
- Complaints from neighbours
- Warnings/action by landlord
- Complaints made about neighbours
- Warnings/action from other agencies:
- Police;
- Social work;
- Citizen warden scheme;
- Environmental Health; etc
Has this lead to any kind of legal action against your household?
Establish what types of action is currently being taken:
The customer may have complex needs which involve several of the factors listed